Our guarantees

We work with clear terms, written guarantees and full transparency so you can feel confident throughout your hair transplant journey.

Akacia Medical guarantee

Always a guarantee on hair transplants

Akacia Medical always offers a guarantee on hair transplants to give you peace of mind, clarity and full transparency throughout the treatment.

If grafts do not grow as expected, they can be replaced at no extra cost. The guarantee applies provided that at least 12 months have passed since the procedure and that our instructions have been followed carefully. Read more about aftercare.

For the guarantee to apply, you must also avoid anything that could negatively affect the result, such as alcohol, medications that interfere with healing and smoking after the procedure. Our terms are there to help you achieve the best possible outcome.

With this guarantee, you can feel confident that Akacia Medical will do everything possible to ensure a good and fair result, from planning to follow-up.

You can also view our results and read more about how the treatment is planned in our process.

If you have questions about what applies in your case, we are happy to review the terms in detail before you decide. Contact us or book a free consultation.

Questions about our guarantees?

We are happy to explain the terms, expectations and how the guarantee works in your specific case before you decide on a hair transplant at Akacia Medical. Read more about hair transplantation.

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What the guarantee means in practice

We document every step carefully. This gives you full transparency regarding both the result and the number of grafts.

  • Non-growing grafts may be replaced at no cost when the conditions are met.
  • If the final number of grafts is lower than promised, the difference is refunded according to the price list.
  • All grafts are sorted, counted and documented carefully for full transparency.

If the final number of grafts turns out to be lower than promised, the difference is refunded according to our price list. If we can transplant more grafts than planned, you do not pay anything extra. See the price list.

During extraction, every graft is sorted, counted and documented carefully. You can also review images showing both the count and the harvested material.

Documentation of grafts

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